Commerce Bank says a technical glitch affecting customers’ account balances has been fixed.
But there may still be some occasional problems with mobile and online banking.
Customers had trouble accessing their accounts after the bank ran into problems overnight.
— Commerce Bank (@CommerceBank) November 8, 2019
Original Story:
Commerce Bank says it’s working to solve a problem with customer accounts.
The bank released a statement on social media saying it ran into an unexpected system issue during nightly processing.
— Commerce Bank (@CommerceBank) November 8, 2019
We continue to work to resolve a system issue impacting our customers’ ability to see their deposit account current balances. The ETA to resolve the issue is within the next few hours. Mobile and online banking are operational. We apologize for the inconvenience. Thank you.
— Commerce Bank (@CommerceBank) November 8, 2019
Customers have been complaining that they can’t access their accounts.
Commerce says it hopes to have things fixed today.
If you have a problem, you can visit the nearest bank branch.
You can also call the bank at 1-877-278-1744.
